Return & Refund Policy

 Wildflower Memory Co. – Returns & Refunds Policy

At Wildflower Memory Co., every order is handmade with care. Because each magnet is custom-made with your personal photos, all sales are final. However, we want you to absolutely love your order, so please read below:

Damaged or Defective Items
• If your magnets arrive damaged or with a printing issue, please contact us within 7 days of delivery.
• Send a clear photo of the issue to help us make it right.
• We’ll gladly replace the item or issue a refund if the problem was on our end.

Order Errors
• If there was a mistake with your order (wrong size, design, or missing items), please reach out within 7 days so we can correct it quickly.

Custom Orders
• Since each magnet is made to order with your personal photos, we cannot accept returns or refunds for reasons such as change of mind, photo choice, or personal preference.
• We’ll always review your photos before printing and let you know if adjustments are needed for best quality.

Shipping Issues
• Once shipped, Wildflower Memory Co. is not responsible for delays caused by USPS or other carriers.
• If your package is lost in transit, please contact us—we’ll do our best to help track it down.

How to Reach Us
If you have any questions or concerns about your order, email us at wildflowermemoryco@gmail.com. We’ll respond as quickly as possible to make things right.

✨ Our goal is for every magnet to bring joy, and we’ll always do our best to ensure you’re happy with your order.